Do You Prefer Digital Banking?
Look, I’ll admit that I’m old school in many ways. I don’t always appreciate new technology and don’t see the need for half of the apps that are out there. However, when it comes to banking – looks like I’m in the minority!
There are so many ads and opportunities for online and mobile banking apps. You probably assume that barely anyone actually goes to the bank anymore. Or maybe it’s just older people that go to the actual bank. Turns out…..that’s not the case at all!
There was a new poll conducted found that 83% of people (across all generations) said they actually prefer using a physical bank when dealing with their money.
To take it a step further, 36% of respondents said they ONLY use physical banks. That includes GEN Z and Baby Boomers. Just 10% said they prefer to strictly do digital banking.
The reason? Well, 60% said it’s because they believe their transactions will be handled correctly by actually going to the bank. 51% said they like being able to talk to a human.
I find talking to an actual person useful. But, I’m surprised that more people don’t have faith that the transaction will go correctly doing it digitally.
Again, I’m more traditional and old school, so I find it surprising that I’m so into using my bank’s app for all my banking. Don’t get me wrong, I’ve had to call and speak to someone on a few occasions. But forget waiting in lines, going on multiple trips throughout the week, or even leaving my house.
I get direct deposit from my employer. 99% of my bills are paid automatically, and if I get a check to deposit? Yep, I take a picture with my phone cam and deposit it. I do all of this in real-time and can check my transactions to make sure there’s nothing that looks out of sorts. It’s pretty handy and I could never go back to having to head out to the bank.
If you haven’t tried a mobile app before, give it a shot. If you don’t like it, you can always uninstall it and go back to visiting the bank in person.
I think it will save you some time and give you some peace of mind seeing your transactions and statements all in one spot. However, if something does get messed up….please don’t blame me! This is only a recommendation!